New User Support
About this page
This page has material that should be helpful for developers that are first learning to use Alpha Anywhere. Here are the parts of this page:
The Issues and Bugs section lists major known problems that you might run into, sometimes with work-arounds until they are fixed.
The Frequently Asked Questions (FAQ) section section answers many of the questions that users have asked us. Sometimes the answer you need will be in a related question.
The Resources section has the video scripts, images, etc.
The Contact Us section has information about contacting us if this page does not answer your question.
Issues and Bugs
This section lists major known problems that you might run into, sometimes with work-arounds until they are fixed.
Photo App Tutorial step 10-34 requires an extra click
In the Photo App Tutorial, after pressing "Enter", when you try to type in "150px" in the Width properties field of the "Save" button, you need to click a second time to get typing to be accepted. You can see this happen in the video. (Posted: June 18, 2013)
[Pre-release beta version] Drag-scrolling does not work on touch-enabled IE 10 on Windows 8
This was only on certain older, pre-release versions of Alpha Anywhere. The release dated June 19, 2013, fixes this issue. Other browsers on touch-enabled Windows 8 do not have this problem. (Posted: June 18, 2013)
Frequently Asked Questions (FAQ)
This section answers many of the questions that users have asked us. Sometimes the answer you need will be in a related question.
Where is the tutorial for the Advanced Sample App?
The tutorial videos for the Advanced Sample Application have not been posted yet. They will assume that you are familiar with developing with Alpha Anywhere (such as by having completed the Photo Demo App tutorial) and with general concepts about data-driven, multi-table applications. (Posted: June 18, 2013)
How do I make sure that I have the latest version of Alpha Anywhere?
The "Help / Check for New Version" menu item will check online to see if you are running the latest version. If not, it will provide a link where you can download the update.
You can use the "Help / About Alpha Anywhere..." menu item when running Alpha Anywhere to see the version number of your installed copy.
Where can I host my Alpha Anywhere application?
Please see our Hosting page for information on hosting your Alpha Anywhere web and mobile applications. Additionally, you'll find information about Alpha Software hosting partners ZebraHost.
How do I deploy my mobile applications with Alpha Anywhere?
Please see our Mobile Application Deployment FAQs page for information on deploying your mobile web and hybrid mobile applications with Alpha Anywhere.
This section has information about contacting us if this page does not answer your questions.
You can email questions to: email@example.com
You can also send email using the following form:
If you get stuck and feel that it is best to talk to a real person to help you get through downloading, installing, or first using Alpha Anywhere, you can call us. We don't want a simple misunderstanding or an unclear step in a demo to stand in the way of you getting the most out of Alpha Anywhere.
Our phone number is: +1-781-229-4500